Responsible Gaming
Introduction
At True Fortune Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While our games are designed to be fun and engaging, it's important to understand that the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.
Age Verification
We are committed to protecting young people from the potential harms of gambling. In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal gambling age in your jurisdiction, please do not attempt to access our gaming services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs, please seek help immediately:
- Gambling with increasing amounts of money to achieve the same level of excitement
- Unsuccessful attempts to cut back or stop gambling
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the time and money spent gambling
- Neglecting family, work, education, or other important responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or becoming irritable when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Jeopardizing relationships, career, or educational opportunities because of gambling
- Feeling anxious or depressed when unable to gamble
Self-Help Tools and Controls
We provide a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period.
- Time Limits: Set reminders to take breaks during your gaming sessions.
- Reality Checks: Receive periodic notifications of how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel your gambling is becoming problematic.
To access these tools, please log into your account settings or contact our customer support team.
Support Organizations
If you are struggling with problem gambling, help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare - Free confidential support and advice
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop - The UK's National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Self-exclude from all licensed UK online gambling operators - Gamblers Anonymous - Support meetings and peer assistance
Website: www.gamblersanonymous.org.uk
International Support
- Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada - Responsible Gambling Council
Website: www.responsiblegambling.org - United States - National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Take Action Today
If you believe you may have a problem with gambling, please do not hesitate to seek help. There is no shame in reaching out — many people have successfully overcome gambling problems with support. Contact one of the organisations listed above, speak to a trusted family member or friend, or consult your GP for a referral to professional help.
Remember: If gambling is no longer fun, it's time to seek help.